职位描述
1. The Consultant is responsible for answering enquiries by emails and phone, and provide course consultancy to potential customers.
2. Welcome walk-in customers, provide information on That’s Mandarin curriculum, and help with registration and course scheduling.
3. Handle clients’ complaints and feedback with high quality customer service.
4. Establish partnerships with foreign agencies, foreign companies, embassies, etc., to develop new markets.
5. Take customers’ suggestions and direct them to the relevant staff to constantly optimize workflow.
6. Implement the company’s rules and regulations, build good relationships with customers, improve customer satisfaction and maintain the positive image of the school.
Job Requirements:
1. Bachelor’s degree or above; English major graduates preferred.
2. CET level 6 and above; the ability to communicate in English fluently with English native speakers.
3.Have strong communication and interpersonal skills, with ability to form good relationships with colleagues and customers.
4. Must be articulate, with an ability to speak the standard Mandarin.
5. Able to think quickly and deal effectively with emergencies.
6. Must possess a good team spirit, be responsible, detail-oriented and able to follow directions.
7. Have previous experience in the education industry, telemarketing and student recruitment.
8. Study/work abroad experience preferred.
企业介绍
上海思道睿主要研发互联网产品,使用我们自主研发的产品来支持我们的线下教育,提高效率。之后的发展我们会注重互联网平台的在线教育,运用技术力量来改变传统的教育方式。
我们需要的员工现在不一定要有多牛的技术,但你一定要有很强的学习能力,跟得上技术的革新,优秀的道德品质。
在思道睿,所有员工都有着共同的价值观,一流的工作环境,具有竞争力的薪资福利,融洽的同事关系,大家都是朝着一个目标而努力。我们真诚的寻找像您这样有技术力量且看好我们行业的有志之士共同创业,来打造对外汉语界的No.1。