Role purpose: Operational role taking care of spare part, consumable & other service-related quotations and subsequent orders.Key accountabilities and decision ownership: •Start-Up Phase (First 6 Months):oSupport the redesign and implementation of inventory stock-in/stock-out/ processes.oHelp optimize logistics and workflow processes to improve efficiency in Service warehouse operations.•Ongoing Responsibilities:Manage quotations, order processing, and fulfilment for spare parts, consumables, and other services.Coordinate with service logistics, sales, and service teams to ensure smooth trans****s.Serve as a liaison between customers and internal teams, ensuring clear communication and excellent service.•Ongoing Responsibilities:Manage quotations, order processing, and fulfilment for spare parts, consumables, and other services.Coordinate with service logistics, sales, and service teams to ensure smooth trans****s.Serve as a liaison between customers and internal teams, ensuring clear communication and excellent service.Must have technical / professional qualifications: •Experience in administrative or logistics roles experience with scientific instrumentation or technical sales is a plus.•Strong communication and problem-solving skills.•Proficiency in order management software and MS Office.•At least B2 level English.Core Behaviours and Success Factors :•Demonstrates high integrity to company processes and guidelines.•Experience (and understanding the essence of) working in a mid-sized to large foreign company.

TESCAN ORSAY HOLDING is a multi-national company established by the merger of the Czech company TESCAN, a leading global supplier of SEMs and focused ion beam workstations, and the French company ORSAY PHYSICS, a world leader in customized Focused Ion Beam and Electron Beam technology. The TESCAN brand has, within 29 years of its existence, built a formidable reputation for designing and manufacturing scanning electron microscopes and system solutions for micro and nanotechnology and related applications. TESCAN’s product range meets customers’ requirements of any level in the fields like material sciences, semiconductor, industry, biology and life sciences, forensic sciences, etc. The Install base of over 4000 systems in over 60 countries are a testament to TESCAN’s first-class quality and proven technology. TESCAN’s product range includes thermal emission systems, field emission system, FIB systems and micro-CT products.TESCAN China, a wholly owned subsidiary of TESCAN Orsay Holding in Czech, was incorporated in 2009.  It’s headquarter and customer experience center are located in Shanghai, where customers can get support from experts in the field of electron microscopy, as well as committed team of people dedicated to service and technology. Additionally, laboratory service provides visiting, training, equipment servicing and asset management, to help our customers in innovative scientific research with one of the world’s most advanced instruments. TESCAN China has a vast installed base with over 700 customers and more than 900 systems throughout Beijing, Shanghai, Guangzhou, Shenyang, Chengdu, Suzhou, Jining, and Zhongshan.Tescan China is committed to make customer service as top priority, and to deliver a competitive customized solution, so that our customers can accelerate their scientific research.