We are seeking a highly skilled Technical Solutions Engineer with expertise in cloud native technologies, DevOps practices, Kubernetes, and container platform technology to join our team. As a Technical Solutions Engineer, you will be responsible for providing technical guidance, support, and solutions to our customers in the cloud native and container platform area. You will also work closely with our internal teams to develop and implement solutions to improve our offerings and ensure customer satisf****.Key Responsibilities:Provide technical support to customers in the cloud native, DevOps, Kubernetes, and container platform area, including troubleshooting and resolving technical issuesDevelop and implement technical solutions to improve our cloud native, DevOps, Kubernetes, and container platform offeringsCollaborate with our sales and engineering teams to provide technical guidance to customers during the pre-sales processWork with our product team to ensure that our cloud native, DevOps, Kubernetes, and container platform solutions meet the needs of our customersCreate technical documentation, including user guides and technical whitepapersStay up-to-date with the latest developments in cloud native, DevOps, Kubernetes, and container platform technology and provide recommendations for improvements to our offeringsQualifications:Bachelor's degree in Computer Science, Computer Engineering, or related field2+ years of experience in technical solutions engineering or a related fieldStrong understanding of cloud native technologies, DevOps practices, Kubernetes, and container platform technologyDemonstrated experience in troubleshooting and resolving technical issuesExperience working with customers in a technical support or customer success roleExcellent communication skills, including the ability to communicate technical information to both technical and non-technical audiencesAbility to work independently and collaboratively in a team environmentStrong problem-solving and analytical skillsIf you meet the above qualifications and are passionate about cloud native technologies, DevOps practices, Kubernetes, and container platform technology, we encourage you to apply for this exciting opportunity to join our team as a Technical Solutions Engineer in the cloud native, DevOps, Kubernetes, and container platform area

灵雀云Alauda成立于2014年，由原微软Azure云平台的核心创始团队创立。作为容器服务和企业级PaaS领域的领军企业，灵雀云的技术团队拥有全球领先、超大规模企业级云平台的开发、运维和管理经验，并在西雅图和北京都设有研发中心。2017年11月，灵雀云获得由腾讯云战略领投，高榕资本、宽带资本跟投的超亿元人民币B轮融资。作为在国内容器PaaS领域首家拿到B轮融资、且迄今为止估值最高、融资额最大的 IT服务企业，灵雀云已经奠定了在该领域的领导者地位。灵雀云的核心使命，是通过革命性技术，帮助企业客户在数字化转型的过程当中不断获得持续创新的核心能力。灵雀云于2017年面向企业级市场推出了支持私有部署的容器PaaS平台Alauda EE企业专享版，它是基于容器技术，以DevOps为理念，面向微服务应用的新一代企业级PaaS平台。目前Alauda EE已拥有金融、运营商、制造、能源、航空、汽车等领域的诸多五百强企业客户，帮助他们实现基础设施云化、应用架构现代化和开发流程敏捷化。灵雀云是CNCF中国区的核心成员，不但率先通过了 "Kubernetes一致性认证计划"，还通过了CNCF官方颁发的Kubernetes标准化认证，成为CNCF认证Kubernetes 服务提供商（KCSP）。同时，灵雀云还成为国内首批Linux 基金会／CNCF认证培训服务提供商（Linux Foundation Authorized Training Partners，ATP） ，未来将与CNCF一起，在中国大力推动Kubernetes的普及和行业落地，共同营造全球云原生生态体系。