University of Nottingham Ningbo China is seeking to recruit a PGR Student Services Assistant in Graduate School (Maternity cover for 7 months).Your Responsibility Your key responsibilities include: 1. Receive and respond to PGR student enquiries and service requests, judging when to forward to or involve others, and escalating requests outside their knowledge base to appropriate person2. Deliver relevant administrative activities in PGR student services, ensuring an excellent student experience and level of service quality through attainment of agreed timescales and quality standards3. Recognize /understand impact of incidents arising and raise issues of concern where necessary to ensure appropriate resolution of PGR student enquires/issues4. Carry out routine record keeping and data entry to ensure accurate records are maintained of the services. Run automated or routine reports to support established work unit information requirements 5. Prepare clearly defined documents typically using standard formats or templates for students and department. Ensure that due care and attention is attributed to confidential data and information6. Work flexibly to ensure peak periods are accommodated and the services are able to be delivered with changing demands7. Assist to screen PGR applications Help respond to applicants' enquiries Support other admissions related work, e.g. data generation, information update.About You 1. You should have bachelor’s degree in Education, Educational Management, Educational Administration, or other related discipline, master degree would be ideal 2. You should have ability to communicate in both English and Mandarin 3. You should have customer service skills 4. You should have possess a commitment to delivering a high quality professional service to students and staff5. You should have ability to define priorities and work flexibly and effectively under pressure to meet demanding and often conflicting deadlines6. You should have attention to detail and accuracy in work and ability to manage own workload.About Us Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the first Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK **** education has grown to establish a student body of over 9,000 in just 20 years.

宁波诺丁汉大学创建于2004年，是经中国教育部批准，由英国诺丁汉大学与浙江万里学院合作创办，在中国设立的第·一·家引进世界大学优质教学资源、具有独立法人资格和独立校区的中外合作大学。根据泰晤士高等教育以及上海交通大学公布的权威排行榜，诺丁汉大学位列世界高校百强。学校位于宁波市高教园区，占地面积887亩，建筑面积20万余平方米。目前在校生8000余人，教职员工900余人，来自于世界上70多个国家和地区。学校为员工提供国际化的工作环境，良好的薪资福利待遇和职业发展机会。