职位描述

The Clinical Application Specialist is responsible for providing professional onsite training to external customers and internal staff including dealers to ensure them having a clear understanding of the company products for sales efficiency. He/she has a close relationship with his/her stakeholder and works with Dräger Academy to promote the company products. Furthermore, he/she provides onsite technical support to seminars/meeting national wide.
岗位职责

Training
-Provide technical and clinical support to customers, and enable the user to operate devices safely and effectively
-Provide product training including workbook/ clinical application training to internal sales team/ dealers to enhance knowledge on products for sales efficiency, and make customization as when necessary

Technical/ sales support
-Participate in all seminars/meetings national wide and provide technical consultation to customers
-Provide pre-sales support for bidding like preparation for products specification, onsite questions addressing when bidding
-Prepare sales points for weak products to enhance sales efficiency

Stakeholder relationship management
-Establish a close relationship with Key Doctors/ VIPs through regular visits, and ensure they have a clear understanding of Dräger products and technique, so that to build up a Dräger brand among customers
-Work closely with Dräger Academy to provide onsite technical consultation for assigned geographic area

Trial of new products
-Provide onsite support to new products/ technology to customers including products specification introduction and technical questions addressing
任职要求

Bachelor or master degree in health major or a comparable combination of education and experience

3-5 years of experience in Intensive Care Unit (ICU) or Operation Room (OR) area

Professional
-English in written and spoken - advanced level
-MS Office – advanced level
-Product knowledge – expert level
-Presentation skills – expert level

Behavioral
-Cooperate and communicate – expert level
-Care about the customer – advanced level
-Persuade others – advanced level
-Learn and develop – advanced level
-Drive for result – basic level

德尔格是医疗和安全技术的国际先行者。德尔格 于 1889 成立于吕贝克，作为一个家族经营的企业已经历经第五代，走向了全球并且列入 DAX 指数。我们的长期成功来自于以价值为中心的公司文化和四种核心优势：与客户紧密合作、员工的专业知识、不断创新和卓越的质量。