SUMMARY
This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in four broad categories but may not be limited to:
1.Lead Clinical support team to provide high quality training of customers (doctors) and/or speaking in clinical settings on behalf of the company,
2.Clinical Support to customers on ClinCheck, attachment and troubleshooting, especially to key accounts.
3.Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.
4.Closely work with clinical manager and lead some projects such as training, event, proofreading as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

•Manage day to day tasks within Clinical department.
•Develop clinical support team to provide ClinCheck review and clinical support to customers, especially key accounts in time.
•Lead local clinical support team to handle ClinCheck related complaint, troubleshooting and customer requests.
•Clinical Training (internal) – Establish and oversee internal clinical education (to Align employees), in particular Clinical and Sales.
•Represent Align clinical present at academic and professional Align events to customers.
•Provide clinical feedbacks to research project and new product launch to improve products.
•Work with local KOL and speaker in the development of publications that can be used by AT as case studies
•Follow departmental procedures to obtain 100% accuracy and completeness in all areas
•Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
•Liaison for key research personnel at Align Research Partner Institutions
•Manage local clinical studies and projects, full support national or global projects as well
•Full support education team to localize regional and national education plan
•Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.


Additional responsibilities:
•Participate in proactive team efforts to achieve departmental and company goals.
•Perform other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highly Organized
Oriented
Takes initiative
Results oriented with proven experience
Independent and able to work autonomously
Strong time management skills
Task-oriented-Quick to respond
Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
Very experienced with Invisalign IDS, ClinCheck software, ClinCheck review and troubleshooting
Great communication skills
Great knowledge of orthodontics and clinical


EDUCATION and/or EXPERIENCE
Bachelor’s degree or equivalent Certificate of Dentistry from an accredited University Master of Orthodontics degree or equivalent is desired
Fluent in English
More than 4-year experience as a clinical specialist or 2-year Sr. Specialist, or equivalent experience with full of Ortho clinical & product knowledge.
More than 1-year team leader or management experience.

爱齐（上海）商贸有限公司是美国Align Technology Inc. 我们的产品为隐形牙套，是Align Technology专有的产品，在全球100多个国家销售，并于1998年通过美国食品药品管理局（FDA）审批。Align Technology Inc. 于2000年在美国纳斯达克上市，全球至今已经有几百万患者使用过Invisalign隐适美产品。
爱齐公司强调创新、以结果为导向、以客户与团队合作为中心、自我领导的能力与精神，为员工提供多元化的发展空间，并为员工创造学习、友好、合作、健康的工作环境。
我们在中国成立六年多，已经成功建立了市场品牌并开始商业运作，我们竭诚邀请充满工作激情，具有挑战精神的精英加入到我公司，共同创造你与公司的成功！