Job Deion
The Position

The Field Service Manager works closely with the marketing and the sales and service management team to ensure that the following key ives are achieved:

Strategies for effective global support are developed, agreed and executed
Customer satisf is maintained at high levels when compared competitively
Global resourcing levels are understood and achieved
Appropriate service account management (site management) capabilities are established at each key site, together with required technical skills
Key reporting and metrics are set up and maintained for each key site and product
Through the Technical Support group, push for product quality and reliability improvements as indicated by data derived from site activity
Represent FEI company and service as a manager when dealing with customers
Ability to manage staff, assign specific duties, and create a constructive and cooperative working relationship.
职位要求：
The Requirements

The successful candidate will possess the following combination of education and experience:

Typically requires a University degree in a related field
Typically requires 10+ years of relevant professional experience within a related industry for managers typically requires 5 years in a management role.
Experience leading service organizations within a medium to large scale company, providing support to equipment customers
Exceptional verbal and written communication skills
Experience with international customers essential
Superior influencing and leadership skills
Demonstrated ability to drive change within organizations
Business management skills
Ability to travel internationally and obtain a valid passport

About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. For more information, please visit www.thermofisher.com.