Employees Responsibilities:
•Provide on-site service support and maintenance of Accurays products in the assigned territories.
•Provide on-call support to Accuray customers in China.
•Manage the technical service information flow between Accuray HQ and China.
•Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
•Implement Preventive and Corrective Maintenance programs for China Region.
•Manage the technical service information flow between Accuray HQ and China.
Qualifications:
•A technical Bachelor’s degree (BSEE) or equivalent is required
•Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent
Attributes:
•A positive attitude and highly motivated.
•Must be a self starter, able to work independently and take initiative.
•Capable to work and deal with high pressure situations
•A team p and contribute openly to colleagues.
•Strong interpersonal and presentation skills.
•Be able to competently perform field service activities in assigned territories.
•Have strong troubleshooting skills.
•Able to lift 25Kg and work on ladders
•Good oral and written communication skills in English and Mandarin
•A customer service mindset to deliver the highest level of customer service and customer satisf.
Note:
the attributes mentioned above should not compromise health and safety rules while the employee is performing his/her job duties

Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射肿瘤治疗公司，致力于发展、生产及销售引领医护标
准的个人化、创新治疗解决方案，旨在延长患者的寿命及提高他们的生
活质量。本公司的先进技术提供全方位的放射治疗和放射手术治疗。

我们的理念：
开创一个新的未来，让癌症患者不再遭受恐惧和痛苦。
我们的使命：
制定个人化、先进的治疗解决方案，延长患者的寿命及提高他们的生活质量。
我们的治疗方案的重要性：
患者–Accuray透过创新，延长癌症患者的寿命及提高他们的生活质量，为他们带来新的希望。
客户–Accuray的先进治疗解决方案提高了医疗机构的临床治愈机会，帮助他们为每一位患者提供最好的治疗。
投资者—Accuray提供专门用于影像导引放射手术和调强放射治疗的独特产品，这两个市场分部正在快速增长。
员工——Accuray员工致力于从根本上改变癌症治疗方法的未来，延长患者的寿命并及提高他们的生活质量。