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顾客支持工程师

刷新时间:2023-11-30

安科锐亚洲有限公司

面议

上海市 | 本科 | 1-3年

基本信息
工作地点:上海市 所属部门:customer suppor
职位类别:售后技术支持 招聘人数:1 人
汇报对象:Manager
职位描述

Responsibilities:
· Responsible for delivering the highest levels of customer service and customer satisf.
· Provide on-site service support and maintenance of Accuray’s products in the assigned territories.
· Provide on-call support to Accuray customers in China.
· Manage the technical service information flow between Accuray HQ and China.
· Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
· Implement Preventive and Corrective Maintenance programs for China Region.
· Manage the technical service information flow between Accuray HQ and China.

Qualifications:
· A technical Bachelor’s degree (Bachelor of Science in Electronics & Engineering) or equivalent is required
· Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent

Attributes:

· A positive attitude and highly motivated.
-Must be a self starter, able to work independently and take initiative.
-Capable to work and deal with high pressure situations
- A team p and contribute openly to colleagues.
·-Strong interpersonal and presentation skills.
-Be able to competently perform field service activities in assigned territories.
· Have strong troubleshooting skills.
· Able to lift 25Kg and work on ladders.
· Good oral and written communication skills in English and Mandarin




岗位要求:
学历要求:本科 工作经验:1-3年
年龄要求:不限 性别要求:不限
语言要求:英语 专业要求:不限
企业信息
公司性质:其它 公司规模:20-99人
所属行业:医疗设备/器械
企业介绍

Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
Accuray是一家放射肿瘤治疗公司,致力于发展、生产及销售引领医护标
准的个人化、创新治疗解决方案,旨在延长患者的寿命及提高他们的生
活质量。本公司的先进技术提供全方位的放射治疗和放射手术治疗。

我们的理念:
开创一个新的未来,让癌症患者不再遭受恐惧和痛苦。
我们的使命:
制定个人化、先进的治疗解决方案,延长患者的寿命及提高他们的生活质量。
我们的治疗方案的重要性:
患者–Accuray透过创新,延长癌症患者的寿命及提高他们的生活质量,为他们带来新的希望。
客户–Accuray的先进治疗解决方案提高了医疗机构的临床治愈机会,帮助他们为每一位患者提供最好的治疗。
投资者—Accuray提供专门用于影像导引放射手术和调强放射治疗的独特产品,这两个市场分部正在快速增长。
员工——Accuray员工致力于从根本上改变癌症治疗方法的未来,延长患者的寿命并及提高他们的生活质量。

企业信息

安科锐亚洲有限公司

医疗设备/器械

20-99人

其它

上海市徐汇区虹梅路1535号星联科研大厦2号楼705室, 邮编200233

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