Do you want to be the person who exceeds your potential?
If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.
We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
We are currently looking for an Service Architect to support the business in achieving its strategic objectives.
Here’s what we are looking for in candidates for this job
Do you want to be the person who exceeds your potential?
If you have a desire to succeed and drive your own career, Dimension Data offers you the opportunity to make that happen.
We’re positioned to lead the change in the biggest transformation that the IT industry has seen in decades — and we need your talent, skill, and ambitious ideas. As a Global Top Employer to over 28,000 great people in more than 58 countries, you’ll be working with teams across the world. You’ll be doing great things for our clients and helping them achieve their business ambitions.
We are currently looking for a Service Architect - Managed Services to support the business in achieving its strategic objectives.
Here’s what we are looking for in candidates for this job
What we expect you to do
•Position the maintenance, support and operate services within Dimension Data’s existing and prospective clients.
•Define and build a managed service that aligns with the client’s business and technology objectives.
•Participate or lead in the analysis, scope of work determination and services pricing models of RFP/RFI’s.
•Engage with clients to gather requirements and translate these into existing services within the Dimension Data offering or to build a specific value proposition for the client.
•Contribute to the development and selection of optimal services solutions to meet ongoing client needs that are in line with industry best practice and standards.
•Contribute to the design of solutions for the client that will be commercially competitive whilst managing risk.
•Work with the client manager or services sales to identify and scope an opportunity and contribute to deal strategy by engaging with clients to qualify their requirements.
•Ensure an understanding of the client’s requirements and the service solution, supporting the development of a transition-in plan.
•Assume a project lead role ensuring the implementation of service models within the client’s environment.
Must to have Skills:
•10 years’ of working experience in Pre-sales
oAt least 5 years’ experience in services within a large scale (preferably multi-national) technology services environment across a range of services
•Experience in Enterprise Services and service delivery environments including technical and service management exposure
•Knowledge and understanding of IT industry environment and business needs
•Required to have a working knowledge of ITIL with preference to executing in the environment
•ITIL Foundation Certificate V3 (ITIL-Fv3) - ITIL
•Track record of effective project management.

key criteria’s the HM is looking for.

Service Architect roles need to cover service design, understand ITIL, service transition, operations service, service governance, RFP, Presales…etc

达科信息科技（北京）有限公司

Dimensiondata 是全球领先的 ICT 服务公司，Dimensiondata China(达科公司)是其在中国的子公司。公司专门致力于提供 IT 解决方案和服务，使企业能够在应用网络上无缝运营。应用网络融合了原先的两个独立的 IT 领域：应用集成和网络基础设施。

Dimensiondata拥有网络集成、应用部署和全球可管理服务领域的专业技术，使它能够提供企业需要的 IT 解决方案，用以连接信息、应用、业务流程、人员和企业。

发展历程

创建于1983年

2010 年的全球收入为47亿美元

NTT集团的全资子公司

业务以客户为中心，以服务为中心

拥有各个IT领域的先进技术和集成专业技能包括 - 网络，安全，统一通信和协作，数据中心，虚拟化，Microsoft和客服中心

与顶尖的技术供应商建立战略性联盟合作伙伴关系，包括Cisco和Microsoft

在所有行业拥有6000多名客户，包括金融服务，电信，医疗，制造业，政府和教育部门

公司客户占全球财富100强的79%，占全球财富500强的60%

在全球5大洲的49个国家中拥有超过12000名雇员

提供全球统一标准的国际业务服务

荣誉

因其杰出成就， Dimensiondata 获得了众多荣誉，其中包括：

思科「全球最佳合作伙伴」
思科「北亚金牌合作伙伴」
思科「亚太区 IPC 最佳合作伙伴」
连续五年荣获亚洲「最佳系靳整合供应商」

公司网址：www.dimensiondata.com