Responsibilities:
• Manage multiple concurrent complex, global, multi-phased project delivery following SAP methodology
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
• Quickly and effectively gather client’s business requirements to design solution
• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones
• Creatively design solutions for complex requirements
• Enhance and customize product per business requirements gathered during the design phase
• Develop and maintain strong functional and technical product knowledge
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
• Provide updates on client statuses and escalate issues while maintaining control of the project
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
• Meet or exceed deployment productivity and quality metrics
• Deliver outstanding client service to achieve high implementation survey scores
• Work effectively with peers, other departments, and management


Qualifications
Education, Experience & Training required:
• BA/BS or equivalent experience
• Minimum of five years of enterprise level project management, consulting and/or software implementation experience - – experience with customization project delivery highly preferred
• Experience in client-facing/service roles
• Experience with customer relationship management business applications
• Strong organizational skills and ability to deliver on commitments

Job Specific Specialized Knowledge & Skills: (in order of priorities)
• Strong project management skills
• Exceptional written and verbal communication skills in Mandarin and fluent in English
• Proven negotiation and presentation skills
• Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
• Strong problem resolution skills - proven ability to engage and interact with internal & external teams to resolve client issues
• Ability to work productively in a fast-paced, high-pressure, and ever-changing environment
• Proven negotiation and presentation skills
• Comfortable with traveling for over 50% 0f total working hours
• Strong technical aptitude and ability to understand technical concepts quickly
• Ability to persuade and influence
• Implementation methodology experience
• Ability to prioritize and manage workload to meet deadlines

Critical Performance Competencies:
• Accountability
• Communication and Influence
• Attention to Detail
• Listening
• Planning and Organization
• Change Management
• Business Acumen/Strategic Business Perspective
• Adaptability/ Flexibility
• Decisiveness/Judgment
• Intelligence
• Tenacity

Value Competencies
• Displays passion for & responsibility to the client
• Displays a passion for what you do and a drive to improve
• Displays dedications to successful delivery
• Displays a relentless commitment to win
• Displays personal & corporate integrity

Working environment (where major activities are carried out):
• SAP Office and onsite with the client

Working hours:
• 40 hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness and overtime if needed

PS：此职位只考虑free形式，周期半年。

上海西信信息科技有限公司成立于2004年。优秀的管理团队致力于将公司打造成为国内领先的企业IT服务供应商，服务于在华的全球五百强企业以及国内知名行业领先者。
上海西信信息科技有限公司业务范围涵盖ERP/SAP咨询实施、IT业务外包、行业信息化解决方案以及系统开发，行业覆盖汽车/工程机械、制造业、能源以及高科技企业。在ERP/SAP咨询实施业务领域，上海西信以其卓越的交付能力成为SAP、埃森哲、HP、IBM等企业的IT供应商。上海西信同时也专注于汽车/工程机械的行业解决方案。经过上海西信核心团队自主研发的《质量信息跟踪管理系统》获得计算机软件著作权登记证书，并成功成为上海市高新技术成果转化项目。该系统已经成功应用到上海汽车集团旗下多家企业，并得到客户一致好评。

处于高速发展中的西信公司，希望能够与志同道合的你一起走向成功的明天！