职位描述
Key Responsibilities:
1. Responsible for presales/business development: assessment of briefings and, if necessary, refinement based on your own suppositions, preparation of effort estimates, drafting of proposals.
2. Leads and Prospect generation at OEM and Retail level in the automotive and automotive finance.
3. Advising clients (all levels of business and their management levels) and team members in regards to automotive/FMCG strategy and CRM related topics
4. Following-up on outstanding technical questions with the Technical Project Manager
5. Identifies potential risks to the completion of projects, including resources, costs, and systems. Recommends appropriate solutions.
6. Being involved in the LDC, improving communication and external perception of MCON, strategy, vision, and other topics about industry, market, trends but also internal company-wide topics like culture, events, training, growth, knowing that “being good” is the enemy of “being great”.
7. Helping to successfully reach the vision of an international company, further innovation through partners, and extending our own products with e.g. an own digital department.
8. Builds and maintains relationships with customers primarily in technical team, and non-technical key-accounts
9. Writing proposals, presentations and creating quotations for new business leads and project opportunities
10. Manage customer satisfaction and customer quality requirements and issues
Requirements:
1. At least 3 year’s CRM related experience.
2. Automotive experiences, at OEM and/or Dealer is critical.
3. Highly customer oriented by providing excellent customer service and solution
4. Ability to liaise with senior management within both MCON and client companies in a professional manner.
5. Ability to create leads or use existing network.
6. Willingness to work in a matrix environment and value the importance of teamwork.
7. Willingness to work by objective with analytical approach.
8. Excellent interpersonal, verbal and written communication skills in Chinese and English.
企业介绍
我们是一家德国IT公司,总部在德国慕尼黑,在布拉格和北京上海有分公司。
公司主要给汽车行业的客户提供整合IT和Marketing的解决方案,业务范围包括CRM, BI, ERP, E-Commerce等。
目前公司在北京有一百多人,其中30%是外籍员工,来自十多个不同的国家。
工作语言是英文。
我们能为员工提供:
1. 20天年假+10天病假
2. 五险一金和商业医疗保险
3. 弹性工作制,你可以9点来,也可以10点到。
4. 每天免费的啤酒,每周五的轻松Party
5. XBOX 和 Guitar Hero 游戏机,中午或下班后随便High.
7. 每年的出境旅游
更多信息,请上公司官网:www.crm-factory.eu