Job Description

Job title:CONFIGURE TO ORDER MANAGER (CTO Manager)
DepartmentCMC – China Taicang
Direct reportsGeneral Manager (CMC)


JOB SUMMARY
Overall responsible for all activities related to Configure-To-Order Department/RMA & Media Replication

ROLES
•Oversees activities related to CTO/RMA Lab & Media Replication
•Coordinates with other departments in ensuring timely and accurate of order fulfillments
•Develops, implements, and maintain policies and procedures related to CTO/RMA & Media Replication

RESPONSIBILITIES
•Responsible for all business objectives set for CTO/RMA & Media Replication functions
•Ensure all functions within the Assembly & Configuration/RMA labs & Media Replication are executed in compliance with ISO9001 requirements
•Maintain proper records and documentation in accordance to ISO9001 & ISO14001 standards
•Ensure safe, clean and accident free working environment
•Responsible for New Product Testing
•Oversee POC Operations (Proof Of Concept, within the scope of DC).
•Plan training, development and guidance to new and current staff
•Performs employee development plans on annual basis
•Adaptable to company culture of coaching and teamwork
•Ensures the process KPI’s targets are met while driving quarter
•Actively engages for techincal needs with sales/customer to ensure proper attention is being given and responded to
•Develops and maintains ongoing collaborative relationship with Global CTO Team

KNOWLEDGE AND SKILLS
•In-depth knowledge of storage and server technology
•Min 5 years of people management experience
•Familiar with of ISO9001 principles and applications
•Knowledge of product global satety standards (e.g. UL, CCC) is an added advantage
•Knowledge of Oracle experience is an added advantage
•Able to identify issues and highlight them for resolution
•Good interpersonal and communication skills
•Must be detail oriented, very thorough, logical and methodical

EDUCATION AND WORK EXPERIENCE
•Min bachelor degree in computer science and/or related field
•Min 10 years experience in SAN storage and server technology











职位描述

职位名称：组装配置经理
工作地区：CMC – 江苏太仓
隶属汇报：CMC总经理


职位概述
全权负责公司组装配置部门，根据订单进行产品组装及系统配置工作、媒介复制授权及所有相关工作。

职位描述
•确保部门内员工能根据订单，进行组装配置及其他相关工作的顺利完成，
•负责本部门不同岗位生产的相关政策和程序符合标准，并予以持续发展与完善
•负责与其他部门间的沟通协作，以确保订单及时准确地完成。


工作职责
•负责制定部门内各岗位工作的职责和目标；
•确保部门内组装配置、媒介复制等所有职能工作均符合ISO9001的规则和要求；
•根据ISO9001&ISO14001标准，创建和管理部门生产记录和文档工作；
•确保工作环境的安全整洁无事故；
•负责安排公司新产品的测试；
•负责各DC间POC的操作（Proof Of Concept）；
•制定新员工及所有在职员工的相关工作操作培训计划；
•制定并执行年度部门员工发展基础计划；
•引导和带领部门员工理解公司文化，发挥更好的团队协作；
•在不同业务阶段都能明确和完善部门KPI指标执行；
•积极参与了解销售或客户的技术需求，并能及时给予沟通和反馈；
•维护和保持与全球CTO团队良好的合作关系。

知识和技能

•拥有丰富的存储及服务器相关技术知识
•至少5年部门或人员管理经验
•熟悉ISO9001体系标准和相关流程
•熟悉全球安全标准体系（例如：UL，CCC）
•有Oracle系统经验将优先考虑
•优秀的发现问题和解决问题的能力
•优秀的沟通协调及人员管理能力
•具备优秀的缜密思维，富有逻辑和条理，注重细节

教育/经验
•最低计算机相关专业大学本科学历，或等同相关学历；
•在SAN存储和服务器技术领域，至少拥有10年以上相关经验。

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