职位描述
工作职责:
The operation engineer will be responsible for planning, deploying, running and optimizing the Infrastructure and WAC & OSI service.
Responsible for maintaining and improving the highest levels of services availability, data delivery for the cloud services. It also includes coordinating with multiple departments.
Roles & Responsibilities:
• Operate high performance systems & applications at large scale of WAC & OSI Service.
• Deploying new builds, upgrade the OSI services via the RFC released by other team.
• Identifying and logging product bugs via ticket systems.
• Work closely and consult with the product development and test teams, during both pre-release product cycles and post-launch operations to ensure the highest quality of service.
• Drive automation into service management tasks and processes. Scripting and developing tools for managing services running on Windows Servers.
• Drive down Mean Time To Resolution (MTTR) while analyzing incidents to determine root cause and mitigation plans.
• Participate in 24x7 on call rotation schedule.
• Continuously review and recommend solutions that improve serviceability, availability, reliability, and performance in a cost effective manner.
• Create and maintain metrics, status reports, trending.
• Documentation skills in documenting processes, procedures, and tools descriptions.
任职资格:
Qualifications:
• 2+ years of relevant hands-on technical experience, and a record of individual technical achievement. (MCSE, CCNA, PMP is a plus).
• Experience and understanding of Windows 2008 andor 2012 server OS, SQL Server, Hyper-V, IIS, Good working knowledge of Scripting languages, (PowerShell, VBS, ADSI, Perl, Batch etc.).
• Strong understanding of DNS, AD, XML, TCPIP & Web service.
• Good understanding of PKI(Public key infrastructure).
• Demonstrated ability to work under pressure to assist team in meeting goals and deadlines.
• Good communications skills, customer service experience and proactive attitude.
• Good in English, both verbal and written.
• Experience and understanding of Windows Azure and Office365 is a plus.
• Experience and understanding of CND and F5 is a plus.
企业介绍
世纪互联数据中心有限公司(21ViaNet Group, Inc,简称世纪互联)是中国目前规模最大的电信中立互联网基础设施服务提供商。我们为客户提供业界领先的服务器及网络设备托管服务,并通过优质的网络互联服务(interconnectivity),帮助企业全面提升其互联网基础设施的性能、可用性和安全性。此外,我们的服务范围还涵盖管理式网络服务(managed network services),致力于帮助客户通过广泛的数据传输网络和特有的BroadEx?智能路由技术在互联网上更快捷、更可靠地传输数据。
作为一家互联网基础设施服务提供商,世纪互联的基础设施与国内全部电信运营商、大型非运营商企业和地方互联网服务提供商(ISPs)运营的网络均保持互联互通,这使得世纪互联旗下每家数据中心都能够作为客户数据流中的一个网络访问点来发挥作用。与此同时,世纪互联凭借特有的BroadEx?智能路由技术,可帮助客户自动选择出最优化路径进行数据流引导,确保快速、可靠的数据传输。这样,世纪互联以网内、网外高水平的互联性战略设计,满足客户因为网络互联性不足而产生的需求,从而提供完整、有效的全方位解决方案。
目前,世纪互联在国内33个城市运营47家数据中心,这些基础设施均由高质量的数据中心和庞大的数据传输网络组成。世纪互联现已拥有超过1,300个客户,横跨多个领域,涵盖互联网企业、政府机构、大型蓝筹股企业及中小企业等。