Job Description:

1.Manages CQS and the collaboration between relevant CQSs as well as coordinates with the manufacturing plants.
2.Customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests. Champion of customer supplier ratings on quality and delivery. Fluent in customer databases.
3.Participates in monthly executive review of customer scorecard ratings.
4.Has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional CQM, CQE and CQS. Provides audit requirements.
5.Represents Autoliv management level on customer demand in quality issues, for example high level meetings, customer’s Critical Concern Committee etc.
6.Coordinates plant support at customer for SOP when multiple ALV plants are involved. Defines on-site customer support for all major launches. Monitors the quality of the launches at Customer.
7.Supports ALV plants for customer audits and critical customer audits . Shares any findings with other applicable ALV plants.
8.Supports sign-off of customer warranty agreement. Supports negotiations of warranty costs. Coordinates warranty improvement. Monitors warranty related emerging concerns and coordinate warranty improvement.
9.Coordinate plant support at OEM for SOP when multiple ALV plants are involved
10.Follow up NCE progress and regularly review in biweekly meeting.
11.Output biweekly customer quality report and monthly CQM report.
12.Standard work flow creation and lead workshop to do improvement activity.
13.Support other tasks assigned by line manager.

Requirements:

1.Bachelor degree or above on Mechanical or Automobile professional
2.Five years automotive industry experience in customer communication and cooperation, priority for the people who ever in charge of Hyundai & KIA customer
3.Related to the quality experience
4.Good English and Korean communication skill & coordination skill
5.Problem solving skill
6.Can apply quality tool

奥托立夫是美国财富500强的企业，在全球汽车安全系统的技术和市场上都占据着领导地位。我们在全球的30个国家和地区设有80个分支机构，拥有40,000名员工。
为了保持在汽车被动安全系统的领先地位,奥托立夫每年都会将接近于销售额8%的经费，运用到于新产品的研究,开发和创新。我们为世界上几乎所有的整车公司提供安全系统的产品，其中也包括很多中国的主要的汽车品牌，例如奇瑞，吉利，华晨汽车等。
奥托立夫在中国有超过6,000名员工及13家实体公司，分布于上海、长春、北京、南京、太仓、广州和台湾。
我们会为现有的和将来的员工提供良好的职业和个人发展的计划,因为，我们深信员工是公司最有价值的资产。我们正在寻找激情活力,富有专注精神和团队精神的人加入我们的团队,我期待你的加入,与我们共同追求我们奥托立夫人永恒的使命------拯救生命。