职责描述：
As a member of Global IT Infrastructure team, this position mainly provides PC support and ServiceDesk service to onsite or remote internal users. Ideal candidate has solid support skills at Windows laptop and desktop, network administration, office software and printers...etc., and can work under pressure.

Job Deion

?Provide onsite or on-call ServiceDesk support for internal users. Help users resolve various PC problems, including Windows OS, Office software, Lotus Notes emails, remote connection...etc.
?Log and track users requests in the system
?Resolve all kind of IT related equipment problems in office, like telephone systems, printers...etc
?IT Assets log and tracking, computers leasing under company procedures
?Report and escalate certain IT problems
?Other ad hoc projects assigned by team lead
?Capable to work independently Report to team lead closely
?The candidate may need travel to other cities occasionally or regularly
任职要求：
College/Bachelor/undergraduate degree in Computer Science, Information Systems, Electrical Engineering, or equivalent Education
2-3 years related work experience
Both oral and written English skills are required

The qualified candidate should also be familiar with following skills:

?Microsoft Windows 10 or other client OS installation and troubleshooting
?Microsoft Windows 2012 R2 Server or other OS installation and services configuration
?Knowledge of Microsoft Office software and back office application
?Knowledge of email service on server or client side. Lotus Notes experience is a plus.
?Knowledge of HP, Dell Servers is a plus.
?Knowledge of HP printers, Dell PCs
?knowledge of switches, wireless AP, network cable
?Good customer service attitude and passion
?Good communication and soft skills are required.
?Good Team P

MCSA/CCNA/MCSE certificate is a plus.

Agfa医疗有着百年历史。随着科技的进步，其数字化影像处理技术及产品也得到日新月异的发展。代表医学图像处理行业基准的爱克发，依靠其经验和专门技术的完美结合，提供了最高标准的医疗解决方案。作为在欧洲独占鳌头的图像存储及通讯系统市场的领导者，Agfa在欧洲拥有 300 多台影像存储及通信系统装置，在世界各地共拥有850多台；凭借其战略上的领导能力，爱克发成为多项 Frost & Sullivan 奖的大赢家。
尤其是在医疗产品方面，Agfa还被誉为影像存储及通讯系统（PACS）和放射科信息系统（RIS）的供应商和整合专家，Agfa医疗分别推出了数字化医学成像系统、计算机放射成像系统(CR)以及医学影像管理信息系统（PACS），这些产品在全球范围内得到广泛应用。
以整个医院为范围，在放射方面取得成功的基础上，Agfa将其医疗保健业务扩展为以整个医院为范围的解决方案，这些解决方案可以将没有联系的各个部门的信息转换成一个集成的网络。凭借在整个医疗保健领域的经验和诸多大小不一机构，Agfa可以帮助医院和医疗保健机构进行规划、实施和集成，以使临床和管理进程最优化，并创建全院范围内的系统。作为无可非议的中间连接性和集成专家，Agfa的解决方案覆盖并连接了当前的IT 基础设施以发挥已有的模式和技术的优势，并创建无缝的信息流。我们以患者为中心的方法给工作人员提供了护理过程中患者的综合情况，也更容易做出实时决定。我们的解决方案将信息转变为知识，使医疗专家，医院管理和医疗保健实施组织可以更好的照料患者，还可以提高财务效益和操作效率。