职位描述
Responsibilities:
Responsible for leading Applications Support Team in Store Systems to: 1.) provide tier two applications support in Home Office, Regional Offices, JV Offices, DCs and Stores; 2.) manage service level agreement; 3.) perform quality assurance and release management based on relevant policies and procedures; 4.) support new stores and DCs setup and system readiness.
Develops and implements department strategies by identifying current and future trends; aligning immediate department needs with long-term company vision; communicating strategies to senior leadership; and balancing Customer needs with company business and/or technology objectives.
Ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices by requiring that project implementation follows the software development methodology; identifying and communicating appropriate criteria to associates; reviewing solutions; and verifying that solutions support company business operations.
Ensures business and technology solutions are aligned, secure, and compliant with corporate strategies by requiring that project implementation follows the software development methodology; identifying and communicating appropriate criteria to teams; and reviewing solutions.
Strengthens department leadership by directing department and corporate meetings; communicating to managers the importance of ensuring consistency in quality, training, and overall management of the department; and promoting and ensuring compliance with corporate diversity initiatives.
Oversees contractor and supplier process by identifying and interviewing candidates; bidding projects (for example, issuing requests for proposals, reviewing bids); selecting contractors; and managing and monitoring contractors to ensure work meets agreed-to terms and conditions.
Develops and manages budget in area of responsibility by estimating future resource needs (for example, hardware, software, system growth, new programs, staff); addressing over- and under-allocations; and considering financial resources when making decisions.
Manages invoicing and payments by reviewing and approving invoices after confirming work meets standards and services are received; developing and maintaining departmental budgets; tracking payroll costs, supply and equipment ordering, expenses, and capital purchases; and reviewing invoice information.
Provides overall direction for Information Services Division (ISD) by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer-focused environment; and demonstrating adaptability and sponsoring continuous learning.
企业介绍
沃尔玛公司(Wal-Mart Stores, Inc.)(NYSE:WMT)是一家美国的世界性连锁企业,以营业额计算为全球最大的公司,其控股人为沃尔顿家族。总部位于美国阿肯色州的本顿维尔。沃尔玛主要涉足零售业,是世界上雇员最多的企业,连续三年在美国《财富》杂志世界500强企业中居首,并于2014年再次荣登500强榜首。沃尔玛公司有8500家门店,分布于全球15个国家。沃尔玛在美国50个州和波多黎各运营。沃尔玛主要有沃尔玛购物广场、山姆会员店、沃尔玛商店、沃尔玛社区店等四种营业态式。