职位描述
Job Description:
1. Ensure that system availability targets are exceeded for assigned systems.
2. Change and problem management targets are exceeded.
3. Ensure that customer satisfactory levels are exceeded.
4. Assist with project deployment
Job Responsibilities:
1. Plan upgrades and other changes to the LINUX environment
2. Actively and pro-actively determine possible failure faults and causes
3. Provide team leaders with input re projects/direction when required
4. Manage and resolve problems identified by users or monitoring software
5. Work with change and problem management tools
6. Provide technical assistance to the other members of the System Administration team
7. Hardware fault detection and correction
8. Liaise with customer accounts as required
Job Requirements
- Mandatory Skills Requirements
1. Strong RedHat and SUSE, Linux System administration experience
2. Strong problem determination skills
3. Ability to work unsupervised on several issues concurrently
4. Able to perform disk management functions such as extending logical volumes, creating file systems, mirroring disks
5. Understanding and ability to manually rebuild a kernel
6. Proficient in TCP/IP
7. Very comfortable with problem and change management practices.
8. Excellent X-Series Installation, configuration and trouble shooting
9. GFS and GPFS skills
10. DNS / DHCP skills
11. Good Documentation Skills/ Technical Doco i.e. Runbook
12. Flexible working hour eg. Weekend work, after hours
13. Performance monitoring and trouble-shooting.
14. Sound Scripting skills
15. Able to perform Operating System and Production Upgrades
16. Ability to supervise others
17. Liaise with Vendor i.e. IBM ITS
18. Strong understanding and awareness of Linux system security
19. Strong English communication skills - both verbal and written
- Desired Skills Requirements
1. TSM/ADSM operational and troubleshooting knowledge
2. Knowledge of IBM X-Series hardware platforms
3. RHCE Certification
工作地点:深圳南山区科技园国人大厦
企业介绍
IBM,即国际商业机器公司,1911年创立于美国,是全球最大的信息技术和业务解决方案公司,也是唯一一家在世界各地包括中国,能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。
IBM的服务业务部门是全球最大的信息科技及咨询服务供应商,针对全球客户对信息科技服务业务不断增长的需求,提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络,如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。
IBM中国全球服务执行中心提供广泛的服务,包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案,大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括:上海、深圳、大连、成都、武汉、佛山、北京和苏州(2012年投入运营)设立运营中心,向全球客户提供服务。
2011年,IBM中国全球服务执行中心年获得美国软件工程协会(SEI)的CMMI 1.3版本能力成熟度5级认证,这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后,IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施,IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。