Job Responsibilities
- Provide Windows Server management services, supporting hardware and software in upgrade/patching, and system performance/capability/capacity management，administer supported backup and storage system.
- Support with the identification of problems related to product/application installation, update, configuration, operations, performance or other aspects of information technology products & services.
- Suggests and/or implements solutions to resolve problems & ensure a high level of customer satisfaction.
- Interfaces with customer for problem resolution.
- Provide the security administration on managed system with implementation & maintenance of the action solutions. And fix every security issues and vulnerabilities once they are found or reported.
- Supports the coordination of the processing environments.

Job Requirements
• Strong understanding of Windows 2003, Windows 2008 and VMware ESXi(familiarity for Unix operating systems is a plus)
• Good understanding of Windows Active Directory and Windows cluster
• Good understanding of windows infrastructure applications, such as DNS, DHCP, File & print server.
• Good understanding windows security. Experience in server security hardening and security violation remediation is preferred.
• Good understanding of Intel server hardware, IBM xSeries, Compaq/HP hardware
• Scripting abilities are a big plus (vbs, WSH, WMI, etc.)
• Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
Skills about TSM, Veritas, Legato, Arcserver, Symantec backup are plus
• Citrix and Antivirus are plus.
• Network Knowledge: Fundamental understanding of Windows security from a LAN, WAN, and DMZ perspective. Able to configure/troubleshoot network connections, DHCP/IP, NAT and bridged network
• Strong independent problem solving skills
• Good Communication Skills (Written & Oral), Interpersonal Skills & Cross Organization Teaming
• Leadership experience is plus
• Customer Relationship Management
• Ability to work independently

Qualifications
1. Degree in Information Technology or Computer Science or equivalent experience.
2. Fluent English is required (speak, write and read),
3. Must be flexible and able to work overtime when required
4. Previous working experience in similar position, have performed hands-on server management for more than 3 years.
5. MCSE, MCITP, ITIL are plus

工作地点：深圳市南山区科技园达实智能大厦
工作时间：周一到周五，早九晚六

IBM，即国际商业机器公司，1911年创立于美国，是全球最大的信息技术和业务解决方案公司，也是唯一一家在世界各地包括中国，能够提供从硬件到软件服务、以及端到端的解决方案和高端咨询的IT企业。

IBM的服务业务部门是全球最大的信息科技及咨询服务供应商，针对全球客户对信息科技服务业务不断增长的需求，提供更高价值的服务与解决方案。IBM 于1999 年开始在中国建立了全球服务执行中心网络，如今的中国全球服务执行中心已成为 IBM 在全球的第二大全球服务执行网络。IBM 在全球所有的服务执行中心都遵循相同的服务标准、并采用统一的开发流程和方法。

IBM中国全球服务执行中心提供广泛的服务，包括业务咨询、系统集成、应用软件开发、测试和管理、解决方案管理、业务流程转型外包和 IT 基础架构外包与托管服务等。该中心还支持包括 SAP、Oracle、Siebel等在内的整体解决方案，大型机以及电子商务应用等。IBM中国全球服务执行中心已经在国内八个城市包括：上海、深圳、大连、成都、武汉、佛山、北京和苏州（2012年投入运营）设立运营中心，向全球客户提供服务。

2011年，IBM中国全球服务执行中心年获得美国软件工程协会（SEI）的CMMI 1.3版本能力成熟度5级认证，这是继2009成功获得应用服务管理ISO20000和信息安全管理ISO27001两项国际认证后，IBM中国全球服务执行中心在服务质量控制道路上的又一重要里程碑。随着业界最新和最高级别的国际性质量控制标准在中国全球服务执行中心全面实施，IBM中国全球服务执行中心将凭借其在质量控制领域的出色表现继续引领中国的应用软件服务外包市场。